

Run Google Play Store and tap the three horizontal lines at the upper-left corner of your screen.If yes, tap the Update button next to it. Under Upcoming Automatic Updates, see if Amazon Music is listed.


To download songs for offline playback, you’ll need the subscription of Amazon Music Prime, Unlimited or HD. You can listen to Amazon music for free, but the free plan just gives access to playlists and stations online. Still no luck with this solution? Try the next fix below. If that’s the case, tap the Download option in your Amazon Music app when you have Wi-Fi connection, and the previous downloads should resume right away. If you’ve recently updated your Amazon Music app and found your offline music is grayed out or cannot be played, chances are that your downloaded songs have not been recovered. If not, continue to the second method below.
